Welcome to Raintels SAAS web apps! This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you use our SAAS platform and services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.
1. Information We Collect
We may collect various types of information when you interact with our platform, including personal information and non-personal information. This may include your name, email address, contact details, usage data, and other information that you voluntarily provide.
2. Use of Information
We use the collected information to provide, maintain, and improve our platform and services. This includes personalizing your experience, processing transactions, responding to inquiries, and delivering relevant content and updates. We may also use the information for marketing purposes, with your consent where required.
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your information once it is no longer needed.
5. Third-Party Services
We may engage trusted third-party service providers to assist us in delivering our platform and services. These providers may have access to your personal information but are obligated to handle it in accordance with applicable privacy laws and regulations.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse trends, and gather information about how you use our platform. You can manage your cookie preferences through your browser settings, but please note that certain features of the platform may not function properly without cookies.
7. Marketing Communications
With your consent, we may send you promotional emails or newsletters to inform you about our products, services, and updates. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our platform. We encourage you to review this Policy periodically to stay informed about how we handle your personal information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected] or through our designated support channels mentioned in the Customer Support section.